Refund policy

All items sold by Ibaka are final sale. We do not accept returns or provide refunds, except as described below.

Damaged or Defective Items
We want to give you the best experience possible. If your order arrives damaged or an item is defective, we will make it right. Please contact us within 7 days of delivery at support@ibaka.us with photos and your order number. We will review and, if approved, offer a replacement, exchange, or refund at our discretion.

Exceptions & Legal Rights
This policy does not limit your statutory rights where applicable. If consumer protection laws in your jurisdiction require a refund or return for certain goods, we will comply with those laws.

Contact
Questions or claims for damaged/defective items: support@ibaka.us Please include your order number and photos when applicable.